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       What is a section number?
DSU section numbers are typically 5 digits (12345). These should be available in the course schedule.

What is my student ID number? Is it the same as my financial aid number?
Your student ID number and financial aid number are the same. It is the 7-digit number on your schedule and your DSU issued ID. 
Ex. W01234567

I selected USED as my "NEW/USED Preference", but my total cost is for all NEW books. Did I do something wrong?
The total cost is ALWAYS based on new books, no matter your preference. This is because our new and used textbook selection is limited and always changing (buyback is done daily in addition to semester buyback). The new textbook price is the most you will have to pay.

Do I need to create a University Store account before ordering textbooks or merchandise?
If this is your first time ordering click "Register Here" during checkout. New customers must setup an account before purchasing online. Any information provided to you by DSU for your email account will NOT work.

How quickly are web orders processed?
Allow 1 to 3 business days for order processing.

What are the shipping options?
Explanation of Shipping Options

Ground/Textbooks Only:   FREE UPS Ground shipping delivers to the lower 48 states in two to seven business days. HI & AK standard UPS rates apply.
Ground/Merchandise Only: Standard UPS rates apply
2-Day:      $40 or if above $40, UPS 2-Day standard shipping rates apply. Select this option if your order contains both textbooks and merchandise.
Next Day: $50 or if above $50, UPS Next Day standard shipping rates apply. Select this option if your order contains both textbooks and merchandise.
International: Contact us for rates

Orders to PO Boxes or APO/FPO military addresses will be delivered by US Postal Service .

How do I cancel a web order?
Web orders are best cancelled by calling the University Bookstore at 701.483.2314 and leaving your name, order number and the items you wish to delete. If your order has already been processed, we are unable to cancel it. You will have to accept the order and pay the shipping to return it.

How do I check order status?
Check order status and view or modify your secure online account by first clicking "My Account".

How do I return a purchased web order?
Web orders can be returned in two ways. You can return them yourself to the University Bookstore located in the Student Center. For orders returned by mail, please contact us at 701.483.2314.

Send returns to: 
Dickinson State University Bookstore
Attn: Returns
291 Campus Drive
Dickinson, ND 58601 
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